Shipping & Returns

Thank you for visiting and shopping at ShopSomebody.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipping processing time

Orders placed at www.shopsomebody.com will be processed and shipped within 1-2 business days. Orders placed after 1pm EST will be processed the following business day. All orders placed on Saturday and Sunday will be processed the following business day. Once your order has been shipped, you will receive an email confirmation with your tracking information. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping rates and delivery fees

Shipment costs a flat rate of $9.99 or free for orders over $40.

Shipment to P.O. boxes or APO/FPO addresses

Sheabrand.com ships to P.O boxes and addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Damages

Please save all packaging materials and damaged goods before contacting us. Please email support@shopsomebody.com within 14 days of receipt with images of the damaged goods and your order number.

Payments

We offer secure online ordering and accept Apple Pay, Visa, MasterCard, American Express and Discover.

Returns

We want you to love our products as much as we do and if you are not satisfied with your recent purchase we will provide a refund/exchange for any products on www.shopsomebody.com with the exception of our CBD Full Spectrum Oil Drop (those cannot be returned or exchanged). For returns and Exchanges please contact support@shopsomebody.com within 30 days of purchase. You will be issued a return label to ship back unopened goods in their original packaging. Once your package has been received, your refund/exchange will be issued within 5-7 business days back to your original payment method or original shipping address minus a restocking fee of $5.00. Regarding shipping, once the package has been shipped, it is the customers responsibility to contact the carrier in regards to any lost or stolen packages. We offer the option to get insurance via Route while checking out which protects your package from loss or theft. If you did not get insurance and your package is lost we won’t be able to replace it. A tracking number will be provided when the package is shipped. It is the buyer’s responsibility to provide a safe place to receive mail. Somebody is not responsible for any delays once the package has shipped. Please note that no carrier will guarantee delivery times due to the pandemic.